Frequently Asked Questions

At HorseFeathers Gifts, we believe jewelry should be meaningful, made just for you, and easy to wear every day. If you’ve got questions, we’ve got answers.

💎 Are your gemstones real?
Yes! All of our gemstones are authentic and carefully selected for their quality and energy. Each one carries its own unique meaning, and we include a gemstone meaning card with every bracelet so you know exactly what you’re wearing and why it matters.

📏 Can you make a bracelet in any size?
Absolutely. We’re proud to be a size-inclusive brand. Every bracelet is made to order, which means you get the perfect fit—every time. Not sure what size to choose? Check out our [Sizing Guide] (insert link) or reach out and we’ll be happy to help.

🔩 What metals do you use?
We use a mix of stainless steel, raw brass, and 14k gold-filled metals in our jewelry. These materials are chosen for their durability, affordability, and beauty—so you can feel good about wearing your pieces every day.

📦 When will my order ship?
Since each piece is handmade with love, please allow a few business days for production. We typically ship within 7–10 business days unless it’s a pre-order or subscription box item (which ships around the 15th of the month).

🎁 Is your jewelry gift-ready?
Yes! Every order comes packaged in a kraft gift box or keepsake bag and includes a gemstone meaning card. Whether it’s a gift for someone else or a treat for yourself, it’s ready to be loved the moment it arrives.

🧼 How should I care for my gemstone jewelry?
To keep your jewelry looking its best, we recommend removing it before swimming, showering, or applying lotions. Store it in a dry place, and gently wipe with a soft cloth to keep it shining.

🔁 Can I return or exchange a bracelet?
We want you to love your jewelry! Since each piece is custom-made just for you, we don’t offer returns or exchanges unless there’s an issue with your order. If something isn’t quite right, reach out to us—we’ll make it right.

📩 How do I manage my subscription?
You can update, pause, or cancel your Meaningful Bits subscription anytime by logging into your account. Need a hand? Shoot us an email and we’ll help you out.

🛠 Can I customize a piece?
We love creating meaningful pieces! If you’d like to customize your bracelet with a specific gemstone, charm, or intention in mind, send us a message and we’ll do our best to bring your idea to life.

🧲 What makes your jewelry different?
Every piece is handmade with natural materials, size-inclusive, and packed with intention. We use stainless steel, raw brass, and gold-filled components so your jewelry lasts through everyday life. With over 15 years of experience and thousands of happy customers, we’re here to help you celebrate the little things.

🔮 What are the benefits of wearing gemstone jewelry?
Many believe that gemstones carry specific energies or intentions—like calm, confidence, protection, or love. While not a replacement for professional help, they can serve as a beautiful reminder of what you’re working toward or needing in your life.

🧿 How do I choose the right gemstone for me?
There’s no right or wrong answer—it’s about what you’re drawn to! Some people pick based on color, birthstone, meaning, or a specific intention (like more peace or confidence). We even offer a gemstone guide and bracelet stacking quiz to help you find your match.

✨ Do gemstones really have healing properties?
While gemstone meanings are rooted in tradition and belief, we always say: if it speaks to you, that’s what matters most. Our jewelry is designed to be a daily reminder of the qualities you want to embrace—like courage, joy, or balance.

🌙 Can I wear multiple gemstone bracelets together?
Absolutely! In fact, stacking is our favorite way to wear them. You can layer stones based on color, meaning, or intention. We love creating stacks that tell a story or reflect what you’re going through in life right now.

🧼 How do I cleanse or recharge my gemstones?
If you're into energy work, some folks like to place their gemstones in sunlight or moonlight for a few hours, smudge them with sage, or set intentions while holding them. But if that’s not your thing, don’t worry—they’re still beautiful and meaningful just as they are.

💡 What’s the difference between gold-filled, gold-plated, and solid gold?

  • Gold-filled: A thick layer of real gold bonded to a base metal—more durable than plated and a great everyday option.

  • Gold-plated: A thin layer of gold over a base metal—affordable but may wear faster.

  • Solid gold: Pure gold through and through—luxurious, but pricier.
    We use gold-filled for its beautiful balance of quality and affordability.

🎨 Will the gemstones or metals tarnish over time?
Natural gemstones hold up beautifully, but since they’re from the earth, they can be sensitive to chemicals or rough handling. Our stainless steel, raw brass, and gold-filled materials are chosen for everyday wear, but we still recommend keeping them dry and storing them with care.